Privacy Policy

Effective Date: 23/11/2023
Last Updated: 10/11/2025

Worxware (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and store your personal information when you visit our website or interact with our services.

What We Collect

We may collect the following types of personal data:

• Usage Data: IP address, browser type, pages visited, time spent on site
• Device Information: Operating system, device type, screen resolution
• Form Submissions: Any information you provide via contact forms, RFQs, or newsletter sign-ups
• Cookies & Tracking Technologies: For analytics, personalization, and security

How We Use and Share Your Data

We use your data to:

• Analyze traffic and usage pattern
• Respond to inquiries and provide requested services
• Improve website functionality and user experience
• Send updates, newsletters, or promotional materials (with consent)

Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes outlined above
• Comply with legal, regulatory, and contractual obligations
• Maintain records for audit and dispute resolution

Retention periods vary depending on the nature of the data and applicable laws. For example:

• Account-related data (if applicable): until account deletion or inactivity threshold
• Contact form submissions: up to 24 months
• Analytics data: up to 36 months

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Compliance with Malaysian Law

We comply with the Personal Data Protection Act 2010 (PDPA) of Malaysia, which governs the processing of personal data in commercial transactions. Key principles we adhere to:

• Disclosure: We disclose how data is used and shared.
• Security: We implement reasonable safeguards to protect data.
• Retention: We do not retain data longer than necessary.
• Access and Correction: Users may request access to or correction of their personal data.

If you wish to exercise your rights under PDPA, please contact us at privacy@worxware.com.my.

Security Measures

We use industry-standard security protocols to protect your data, including:

• Regular system updates and vulnerability assessments
• SSL encryption
• Access controls and authentication

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.